4.28.2009
3.31.2009
Lessons in Innovations
Innovation is a threat to yesterday’s success.
Markets don’t always reward new ideas. Focus on customer needs more than customer wants. Markets – people – know what they have experienced, but innovation changes the experience.
Innovation is not a solo flight.
The vision of the lone innovator is dated – the world today is just too complex. Work in interdisciplinary teams and networks. Remember that innovation is often about combination: There will be some chaos, but don’t try to avoid it. Fail fast, start learning, be agile. Innovation – as opposed to invention – is more process than product, and the future of innovation is about collaboration.
Budgeting can be an innovation killer.
Rather than managing costs, focus first on investing to create value. The greatest value of innovation results from a context of profound and prolonged uncertainty. So learn how to react quickly when you discern real sources of value. Innovation – finding new sources of value – needs room to explore.
Experience innovation is infinite.
Innovations in product design, price, and speed to market only go so far, but you can always better understand your customer, their needs and desires, and find ways to meet them that are ever better and differentiating. We continue to see a shift from product to service economy, and exploring this area is a great way to surface new innovation opportunities.
Design processes around your customer.
Organizations need to innovate the customer experience first and then work backwards to deliver that experience. When we make plans, we often get the future wrong because we don’t always understand customer behavior. Do all you can to understand the customer’s context before your next investment.
Wake this heart to truth and love
- William Barclay (commenting on 1 Cor 3:1-9)
Why the Obama administration (or any for that matter) won't fix the problem
- Adam Smith, father of Modern Economics (1723-1790)
3.21.2009
Perspective in these troubled times
"Don’t put your confidence in powerful people;
there is no help for you there.
When they breathe their last, they return to the earth,
and all their plans die with them." (Psalm 146: 3,4)
"The time is coming when everything that is covered up will be revealed, and all that is secret will be made known to all. Whatever you have said in the dark will be heard in the light, and what you have whispered behind closed doors will be shouted from the housetops for all to hear!" (Luke 12: 2,3)
1.31.2009
Fire and Ice
Fire and Ice
Originally uploaded by ryanhartsock.
This morning driving home from grabbing our Saturday Starbucks, the sun decided to put on quite the show with the icy finger of the trees. It made for a beautiful spectacle.
1.30.2009
Leadership is not a popularity contest
1.26.2009
1.25.2009
Honda: Failure is the key to success.
1.23.2009
High Performance Teams
1. CLEARLY DEFINE YOUR PROBLEM
Not goals...what won't happen if we don't do what God has called us to do? What problem in teens and culture won't be solved if we don't do what we do? What is the problem we as an organization are here to solve?
- This gives us reason to exist
- Gives us passion for what we do
- Teams dissolve when the problems are all solved
- One start is creating RELEVANT spiritual environments for teens
- Clarify the WIN! What is the win for us as an organization and in your areas?
"A clear, common compelling task that is important to the individual team member is the single most important thing for team building." Pat McMillian
2. AGREED UPON SOLUTION
Not just the RIGHT solution but the AGREED upon solution. This takes time...maybe even a lot of time.
- Agreement necessitates unfiltered debate
- I can't concede my point until you have heard me out so we can all emotionally
engage/own the idea, vision, and goals.
- People have to buy in before they pitch in with their whole heart
"Only when everyone has put their opinions and perspectives on the table can a team confidently move forward because it has tapped into the collective wisdom of the team" Patrick Lenconi
ASK:: What is the solution to the problem we have defined?
3. CLEARLY ASSIGNED/DEFINED ROLES
- Every team member needs to know exactly what's expected of them
- One-sentence job description for everyone...if all else fails, this is your role in the
organization.
Some EXAMPLES:
Create an expanding network of small groups.
Create a compelling worship experience.
1.14.2009
An equation for change
Change (C) happens when your dissatisfaction (D) is multiplied by a vision (V) of what can be and by first steps (F) in the right direction to a high enough level to overcome the natural resistance (R) to the desired change.

